If you’d like to get in touch with us, please use this contact form. We don’t publicise our phone number or email address online because we get a ridiculous amount of spam!
We are a female owned and run micro-business. Everything - from the packing to the customer service, the photography and the web design, the designing and the making - is done by Hannah herself. She has company in her studio from Echo the rescue cat and Demelza the rescue greyhound, and they enjoy beautiful views across open skies and fields to the moorland hills beyond.
We specialise in small-scale handmade fine jewellery, and occasionally share selected antique and vintage pieces with a particular emphasis on charms and talismans. We also hand make bespoke engagement, wedding and partnership rings.
We offer private Make Your Own Wedding Rings day workshops and our studio is also available to hire for custom jewellery tuition packages.
We also offer One-Day Jewellery Workshops where you can work in sterling silver and learn the basics of jewellery and silversmithing. We also offer Weekend Jewellery Experiences on selected dates throughout the year.
All our workshops are suitable for absolute beginners, and also those with a little prior experience.
Follow us on Instagram @JewelleryHannah for the latest updates and insights.
where are we?
We are in the North Pennines Area of Outstanding Natural Beauty in northern England.
Our studio is on the edge of the moor, just outside the pretty village of Frosterley in Weardale.
from Bishop Auckland we are approx 13 miles or 25 mins drive
from Barnard Castle we are approx 17 miles or 28 mins drive
from Durham we are approx 18 miles or 30 mins drive
from Newcastle-Upon-Tyne we are approx 27 miles or 55 mins drive
from Penrith we are approx 42 miles or 1h 15mins drive
from York we are approx 77 miles or 1h 45mins drive
Why not make a day of it? We can highly recommend The Black Bull pub for lunch or dinner (or even just a pint or two). It's just a short walk down the hill from our studio, and is open Thursdays, Fridays, Saturdays and Sundays.
do you offer layaway?
Yes! We offer a variety of flexible layaway plans for anything over £200, with no extra fees. Normally we ask for around a 30% deposit, with the remaining balance plus shipping to be paid off within three months. Please contact us if there is something you have your eye on but would like to spread your payments, we’d be happy to help!
our eco credentials
we try to minimise the effect that our business has on the environment in the following ways;
we walk to work, so create no pollution or congestion with our commute.
our studio is extremely well-insulated, and our winter heating is from one thermostatically controlled greenhouse-heater.
we compost all our teabags, vegetable and plant waste, which is then dug into our garden. We also recycle our coffee capsules and milk bottles.
for our make your own wedding rings workshops, we cook the lunch and scones ourselves from scratch, using organic and local ingredients wherever possible. In summer, we grow as much of our own herbs and salads as we can.
we operate a mostly paperless office and recycle all our printer cartridges.
our postal boxes and packing shreddings are all made from undyed brown paper and card, and are fully recyclable and compostable. We use undyed brown paper tape to secure our postal boxes, which can also be composted and recycled. Our jewellery presentation boxes are made from card, which can be recycled. They come tied with satin ribbon, which can be reused for your own wrapping. Currently, the velvet insert of the presentation boxes is the only part of our packaging which cannot be recycled or composted.
for larger pieces which require more substantial packaging, we re-use packing materials which would otherwise go to landfill (i.e. bubble wrap).
we walk to the post office as often as we can. If this is not practical, we combine our post office trips with other journeys to cut down on unnecessary emissions.
we keep all our scrap paper and either re-use it, recycle, or compost it. The smaller pieces of paper (old notes, lists, and things like paper backings from postage labels) we keep and use to light the woodburner in our home in wintertime.
we recycle or melt down all our scrap metal.
we offer recycled gold and silver as options in our bespoke and custom work, and plan to expand this into our handmade collections in future.
we regularly pick up as much litter on our explorations into the countryside as we can, and recycle the cans, glass and plastic bottles that we come across.
ONLINE SHOP and/or BESPOKE PURCHASES The only information we request from you is your what we ask for on our ‘checkout’ page. This is so that we can fulfil your order. This information is collected via our website and is encrypted and password-protected. We also keep a paper copy of your order and your contact details on file - this is only for HMRC Tax Return purposes. The files are kept in a locked office and only Hannah has access to these files. We don’t have access to any of your financial information at all because this is processed by external providers (such as PayPal, Stripe, BACS etc). We will only contact you if we have a question about your order or need to tell you something relating to your order.
MAKE YOUR OWN WEDDING RINGS WORKSHOPS We request your postal address so that we can send you an information pack. We also keep on record your email address(es). We keep this information in electronic copy in our email system (which is encrypted and password protected) and also occasionally in paper copy if it appears on documents such as invoices and/or receipts. The files these are stored in are kept in a locked office and only Hannah has access to these files. We only keep your details for HMRC Tax Return purposes or in case we need to contact you about something relating to your workshop.
OUR MAILING LIST and SHARING OF INFORMATION If you would like to join our mailing list, please either tick the box on the online checkout page or contact us to request that we add you. We never EVER sell, rent, share or divulge any customer details or personal information. If you would like to share images or stories of you and your jewellery from Hannah Peters Jewellery with us, please feel free to do so! We love sharing customer stories on our website and social media accounts, just tag us @JewelleryHannah or email us. We will never publish or re-post anything without your explicit permission and will always give credit for imagery/quotes/testimonials used.
REMOVAL OF DATA You have the right to request that we remove any of your personal data from our records. We do legally have to keep some of this information (such as invoice details or records of orders) for HMRC Tax Return purposes, but if you'd like us to 'forget you' please contact us and we will remove you from our records.